Commerce Bank
February 23rd, 2008 at 1:05 pm (Bank Accounts, Loans, Mortgages, Financing)
Sometimes we need to choose between some companies to select the right one. This concerns financial institution as well. These companies can make or break the lives of people. That is why it is very important and even vital to make the right choice and choose the financial services company that would fit all the needs and desires of the client. And this company can be Commerce Bank.
Company overview. Commerce Bancorp dba Commerce Bank is a bank holding company. Commerce Bank provides a diverse range of services of financial nature such as commercial banking, consumer banking, brokerage services and investment services. The bank operates in 9 U.S. states. Commerce was originally by an owner of fast food restaurant franchise to bring fast food convenience to banking. The tagline of the company is: “No stupid fees, no stupid hours.” Commerce Bank is headquartered in Cherry Hill, New Jersey.
Commerce Bank features. There is a number of financial services performed by Commerce Bank that include seven day drive through hours, immediate fashioning of automated teller machine cards at the very moment of opening the account. In addition, the company offers to use its free coin counting machines and foreign ATM fee reimbursement. Besides, there are special dog cookies in the lobbies of Commerce Bank location stores and lollipops for human clients.
Criticism. There have been several law suits filed against the Commerce Bank executives. These law suits alleged that those people were involved in corruption. Besides, Commerce Bank paid a huge penalty to National Association of Securities Dealers for some violations of MSRB. There have been numerous complaint filed by the clients and former employees of the company. People state, that Commerce Bank provides very poor customer service. Customer service representatives are being very rude and intolerant to the customers and cannot help. They seem to be incompetent and inapt people that are able just to make the situation worse by their indifference and rudeness.