Banker Reviews

Some companies are claimed to be one of the best ones by some special criteria and are praised by mass media and people. And a lot of such companies happen to be privately-held. People who run their own business look after the things that are happening in their company more careful than others. One of these companies is Moneytree which is regarded as on of the most philanthropic companies in the United States.

About the company. Moneytree, Inc. is a retail financial services business. The company is headquartered in Seattle, Washington. Moneytree is a privately owned family business that was founded as a check cashing business. The main aim of the company is to provide the best retail financial services, to amaze customers with great customer service and quality of goods and services, and to have employees that would meet the requirements of customers. There are 1,200 people employed nowadays in Moneytree. The company is considered to be one of the best businesses in Washington. Moneytree specializes in so called payday lending, check cashing, wire transfers and other services of financial nature. According to company’s reports, it provides best workplace environment for its employees and cares a lot about their welfare. Moneytree advices people with financial problems to seek credit counseling, not to use Moneytree’s payday loans.

Compalaints. But still it happens that some complaints are filed against Moneytree. What are they about? People complain that the company could not provide them loan that they requested. And when they tried to contact Moneytree to clarify the situation, they were asked to call back. And after that the luckless customers were just redirected to some other line. Maybe these things happen because the company just does not want to get involved into lending with sub prime customers. This sub prime loans market is a very risky thing because of many loans being defaulted on and the total softening of the market.

There are some companies that issues credit cards to people who has bad credit record or no record at all. That sometimes results in multiple over-limit or late payment charges. Consumers consider this practice to be predatory. But such companies as Capital One and American Express do not agree with the statement. They say they are not responsible for their customers’ decisions.

Capital One. Capital One Financial Corporation is one of the largest bank-holding companies in the US. This very firm was founded to one of the first companies that had started a mass marketing of credit cards in the beginning of 90s. Capital One issues cards to those who has a poor credit record or just some financial difficulties, so to say subprime customer base. The company has even won a special prize for the innovations Capital One has introduced in the credit cards productions. Capital One even has its offices opened in Canada, Great Britain and Spain. The company provides credit cards with low credit limits to the customers with whom they can run a risk to have numerous over-limits and late payments. But very often they causes those late payment themselves, just failing to post the payment. And thus they create even more problems to their already problematic customers.

American Express. American Express is widely recognizable company that specializes in issuing credit cards, charge cards and traveler’s cheques. Company’s first credit card was issued in 1950 and since then American Express understood that it is a real possibility in credit card business. Today the company offer a great set of different credit cards: Blue, Red, Green, Clear, Gold, Platinum. Even though it is one of the most trusted and reliable companies ever, they still happen to have problems with their customers. Sometimes they just fail to deliver good customer service when their customers have some problems with credit cards. But usually American Express sticks to its rules and promises to help their customers to solve any problems.

Your home mortgage loan is a matter of extreme importance. Your home is your safe place. But when people get into some financial hardships and their credit record is bad, the situation with the home loan gets worse. Subprime home loan servicing companies are like those sharks who are trying to destroy their customers’ well-being and health. They actually get profit form that. Somebody may consider this business practices to be predatory, but the home loan servicing companies like Fairbanks Capital and Countrywide Home do not think so.

Fairbanks Capital. This company keeps on destroying its customers’ lives. Making the financial situation of the clients worse, Fairbanks Capital just takes their homes and ruins their credits. They do not care that people work hard to get back on their feet. Fairbanks Capital considers that it is much more lucrative to have those customers down on the ground and receive their late fees. They just make the situation hopeless. Fairbanks Capital is causing a lot of people to lose their homes they have worked very hard on. And if you try to call their customer service to deal with the problem and get some answer, all you will get is run-arounds and lack of competence.

Countrywide Home Loans. This company is of the same type as Fairbanks. They do not trust even their long time customers. It happens they fail to receive the right amount of the mortgage payment and start to act at once. First of all, Countrywide Home sent a letter to their client stating that they will never accept any other payment that would be less than needed. And they return the last payment making you a month behind your payment. And they can send these threatening letters even to the customers with perfect credit record without even trying to look into the situation.